Enterprise Agile Coach

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IT & Digital
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  • In the Enterprise Agile Coach role, you will mentor, coach, and ensure your teams’ delivery success by leveraging the appropriate Agile methodology to enable predictable, quality delivery while maintaining a focus on the continuous improvement of the team in a collaborative environment.
  • The Agile Coach will optimize team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team.




  • Supports tribe/teams through Kanban/Scrum Agile methodologies
  • Define and work within an agile project governance framework established by Transformation Manager
  • Be the functional and subject matter authority for the solution and function as the liaison between product, technology, business, and governance teams
  • Partner with Product Management to define the product roadmap, owning the structure and content of the product backlog including user stories that effectively communicate stakeholder requirements and that are easily consumed by software development teams
  • Collaborate with the engineering team, in particular the Solution Architect, to define and validate the technical approach, strategy, and deliverables for the project
  • Drive delivery across multiple domains, e.g., define and validate the technical approach, strategy, and deliverables with engineering leads; lead QE in the execution of test plans and verification of sprint feature releases; facilitate UAT and business acceptance
  • Lead, facilitate and attend meetings; provide project status reporting to management; assist with testing scenarios, and validate results



  • Actively participate in and drive transformation efforts/initiatives across the whole organization, focusing specifically on org-wide leadership and behavior changes and making sure these result in a demonstrated increase in impact/value the Agility brings
  • Contribute to building a transformation coaching capability by spreading the adoption and improvement of relevant Agile practices across the enterprise.
  • Increase adoption of agile principles and method (DevOps) through trainings, workshops, mentoring and hands-on work across the whole organization, including partnering with business groups with a similar mission
  • Facilitate and execute Agile and transformation training programs and assist Transformation Manager in developing needed training content.
  • Integrates Agile and Lean principles into team practices and work products
  • Coaches Product Managers and Product Owners on backlog refinement and prioritization
  • Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve
  • Proactive self-development and learning of the industry improved practices, new methods, and tools to drive our continuous improvement.
  • Facilitate Value Stream Mapping and other product definition activities as needed
  • Lead and or support organizational improvement activities like Learning and Development planning, Centers of Excellence and Communities of Practice



  • Expert knowledge in improving the ways of work on an organization-wide scale (including multi-year experience with using a variety of agile methods such as Scrum and Kanban
  • Experience participating in several Program Increments using the SAFe framework.
  • Transformation and/or change management approaches.
  • Guiding or assisting newly trained Agile practitioners across the enterprise.
  • Experience with handling multi-product dependencies and scaled setups.
  • Partnering and mentoring leaders, teams and fellow coaches and Scrum Masters throughout the organization.
  • Experience in different approaches delivering/leading workshops, training, coaching, mentoring, consulting, hands-on modeling etc.
  • Proven evidence of Coaching skill development through experience and/or formal certification
  • Management qualification or relevant years of experience
  • Must be SPC with ability to train and coach the following:

➛Agile Product Manager (APM)

➛Agile Product Manager (APM)

➛Certified SAFe® Agile Software Engineer (ASE)

➛Certified SAFe® Lean Portfolio Manager (LPM)

➛Certified SAFe® Product Owner/Product Manager (POPM)

➛Certified SAFe® Release Train Engineer (RTE)

➛Certified SAFe® Scrum Master (SSM)

➛Leading SAFe® with Certified SAFe® Agilist (SA)

➛SAFe for Executive

➛SAFe for Teams with Certified SAFe® Practitioner (SP)

➛Scaled Agile Framework (SAFe) Overview

  • Demonstrated ability to lead Program Increment
  • Experience as a Release Train Engineer
  • Experience leading Value Stream Mapping sessions
  • Ability to lead the creating of a Lean Agile Center of Excellence (LACE)



  • Bachelor’s Degree in Business, Technology, or equivalent experience
  1. Certification Required:SPC 5.0 or above – Scaled Agile Program Consultant
  2. Agile Certification – CSM, CPSO, ICP-ACC, PMI-ACP, or PSM


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