• Senior Consultant - IT Technical Operational Services

    Job ID
    # of Openings
    Job Locations
    EG-Maadi, Cairo
    Information Technology
  • Overview

    Works autonomously and acts as a senior providing professional advice, managing and/or co-ordinating an area of work and/or the work of others.

    Maintains the status of areas of work and monitors the activities of team members.


    • Advise on available standards, methods, tools and applications in own area of specialism making decisions on which is the most appropriate to choose.
    • Understand business requirements and presenting clear, comprehensive and professional solutions.
    • Allocate work stream managing own and team members' work schedules to meet deadlines.
    • Identify and implement resource requirements for business solutions.
    • Lead in problem resolution discussions.
    • Escalate risks and issues to the appropriate level to ensure resolution.
    • Involved with system maintenance and upgrades.
    • Support and promote the implementation of best practice and innovative initiatives.
    • Able to understand IT requirements and technical details.
    • Adhere to the ISO and ISMS policies.


    • Essential-Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
    • Fluency in English is a must.
    • Strong Knowledge in Microsoft solution (Azure - Office 365).
    • Knowledge in Information Security - ISO 27001 standard.
    • Basic Management skills.
    • ITIL Foundation-Microsoft certification.

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