Expleo

  • Associate - PMO

    Job ID
    2019-3775
    # of Openings
    2
    Job Locations
    EG-Maadi, Cairo
    Category
    Operations
  • Responsibilities

    • Provides general support to the department and delivers in assigned work, contributing to overall departmental goals, policies and procedures.
    • Acts as a link connecting departments, clients and employees.
    • Maintains databases, creates reports and records.
    • Documents meeting minutes and follows up on actions.
    • Co-ordinates management diaries, organises meetings and diary management for senior colleagues.
    • Resolves straight forward problems and escalates issues with suggestions for further investigation and options for consideration as required.
    • Supports on boarding and off boarding of staff in relevant resource pool.
    • Involved in short-term reallocation of resources between the various client requests with the project manager’s agreement.
    • Controls daily bookings in relevant systems (e.g. SAP) and correctness of all bookings upon each project’s regulations.
    • Ensures utilisation of various employees working on different projects.
    • Maintains up to date absence information in line with defined procedures including system approvals and requests details from resources.

    Qualifications

    • Fluenency in German and English is a must.
    • Basic knowledge and experience in a client/customer service role
    • Has experience in working with databases.
    • Shows genuine interest in the business and clients, understands how the business can contribute to clients.
    • Confident talking to stakeholders over the telephone and via email communications.
    • Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.
    • Professional attitude, experience in treating stakeholders with respect and dignity.

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